ServicePro

Features ServicePro

Field based workers receive the jobs on their smartphone, tablet or laptop devices and are guided through a workflow management sequence to capture all the information required while they are on-site.Key Features:• Improved job scheduling, no need to call engineers• Real time visibility of call status• Parts used, parts required, photographs, notes and customer signatures can be captured• Improved response times for customers• A full service history is stored against the customer’s assets on each site• Parts required are flagged immediately to the back office• Manages pre planned maintenance visits• Improved customer reporting